Ah....What about Insurance.........????

     Most of our services are covered by major health carriers and we are contracted providers for many insurance companies including Blue Cross Blue Shield, Medicare, Minnesota Care, Preferred One, Medica, Tricare, Health Partners, United Health Care, South Country Health Alliance, MMSI, and several other carriers.  If you do not see your insurance provider listed, please contact us!


     To determine if you have mental health coverage through your insurance carrier, the first thing you should do is call them.  Check your coverage carefully and make sure you understand their answers.  Some helpful questions you can ask them: 

  • What are my mental health benefits?
  • What is the coverage amount per therapy session?
  • How many therapy sessions does my plan cover?
  • How much does my insurance pay for an out-of-network provider?
  • Is approval required from my primary care physician? 

     Our services are available to all individuals whether self-pay, insurance or medical assistance is the payer. Our services will not discriminate on the basis of ability to pay, age, gender, race, sexual orientation, creed, religion, disability, or national origin. Prevention, diagnosis, and treatment of mental health are the main purpose of our services. Our team of multi licensed staff are ready to assist you with services or connect you with appropriate referrals. 

What about other Payment Options?

     We offer several payment options should you choose not to utilize your insurance. These options include: 

  • Payment in Cash with a same day pay discount
  • A Sliding Fee Scale
  • Credit Card Payment
  • Paypal Credit.

     Co-Payments are due at the time of service and a credit card will be requested to be maintained on file for lack of payment. True Balance does utilize a collections agency to recover unpaid balances.